Refund Policy

Refund Process

After receipt and inspection of your return, we will notify you whether or not the refund has been approved. If approved, you will automatically be refunded to your original payment method. The average time to receive your refund is 3 to 5 business days after approval.

Late or missing refunds
If you do not have yet received your refund, please check your bank account first and then contact your banking institution as there may be a delay before the refund is officially posted. If after these steps you still have not received your refund, contact us at : support@murs-du-temps .com.

For returns of items of a value greater than €50, we recommend using tracking shipping to guarantee the security of your return.


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Our customer support is available Monday to Friday: 8am-8:30pm.Average response time: 24h