General Conditions of Sale

General Conditions of Sale (CGV)

Article 1 - Purpose

These general conditions of sale (CGV) govern all commercial relations between the company John & Greg (hereinafter "the Seller") and any natural or legal person (hereinafter "the Buyer") placing an order via the mots-du-temps.com website.

Article 2 - Acceptance of conditions

The Buyer acknowledges having read, at the time of placing the order, these general conditions of sale and expressly declares to accept them without reservation. These general conditions of sale will prevail over all other conditions appearing in any other document, unless prior, express and written waiver.

Article 3 - Products

The products offered for sale are those described on the Murs-du-temps.com website. The Seller takes the greatest care in the presentation and description of these products to best satisfy the Buyer's information. However, it is possible that non-substantial errors may appear on the site, which the Buyer acknowledges and accepts.

Article 4 - Price

Product prices are quoted in euros, all taxes included (TTC) for European customers and in United States dollars (USD) for customers in the United States, unless otherwise stated. Delivery costs are not included in the price indicated. The Seller reserves the right to modify its prices at any time, it being understood that the price appearing in the catalog on the day of the order will be the only one applicable to the Buyer.

Article 5 - Orders

Orders are placed exclusively on the Murs-du-temps.com website. Any order constitutes acceptance of the prices and descriptions of the products available for sale. The Seller will acknowledge receipt of the order upon validation by sending a confirmation email to the Buyer.

Article 6 - Payment terms

Payment for orders is made by credit card or any other means of payment offered on the Murs-du-temps.com website. The Seller uses secure payment systems to guarantee the security of the Buyer's transactions.

Article 7 - Delivery

The products are delivered to the delivery address indicated by the Buyer when ordering. The Seller undertakes to ship the products within a reasonable time. Delivery times are given as an indication and vary depending on the destination. In the event of late delivery, the Seller cannot be held responsible. Transport risks are borne by the Buyer from the moment the product leaves the Seller's warehouses.

Article 8 - Right of withdrawal

In accordance with current legislation, the Buyer has a period of 14 days from receipt of his products to exercise his right of withdrawal without having to give reasons or pay a penalty. To exercise this right, the Buyer must notify his decision to withdraw by email to support@murs-du-temps.com. Products must be returned in their original condition and complete (packaging, accessories, instructions, etc.). Return costs are the responsibility of the Buyer.

Article 9 - Guarantee

All products supplied by the Seller benefit from the legal guarantee of conformity and the guarantee against hidden defects. In the event of non-conformity of a product sold, it may be returned, exchanged or refunded. All complaints, requests for exchange or refund must be made by email to support@murs-du-temps.com within 30 days after delivery. p>

Article 10 - Liability

The Seller, in the online sales process, is only bound by an obligation of means. It cannot be held liable for damage resulting from the use of the Internet network such as loss of data, intrusion, viruses, interruption of service, or other involuntary problems.

Article 11 - Intellectual property

All elements of the Murs-du-temps.com site are and remain the intellectual and exclusive property of the Seller. No one is authorized to reproduce, exploit, redistribute, or use for any reason whatsoever, even partially, elements of the site, whether software, visual or sound.

Article 12 - Personal data

The Seller undertakes to preserve the confidentiality of the information provided by the Buyer, which he may be required to transmit for the use of certain services. In accordance with the GDPR and American legislation such as the CCPA, the Buyer has the right to access, modify and delete information concerning him. He can exercise this right by sending an email to support@murs-du-temps.com.

Article 13 - Applicable law and competent jurisdiction

These general conditions of sale are subject to French law. In the event of a dispute, the French courts will have sole jurisdiction. For customers located in the United States, the applicable law will be that of the State of residence of the Buyer.

For more details, please consult our Return Policy and our policyRefund.